Contact Us

Get in Touch

We’d love to hear from you! Whether you have a question about our products, your order, shipping, returns, or anything else — our customer support team is here to help.


📧 Customer Support


🏪 Business Information

  • Business Name: Smart Pet Shop
  • Management: Parshotam Kumar
  • Business Address: Via Giuseppe Di Vittorio 10/c, 70026 Modugno, Bari, Italy
    (We operate exclusively as an online store.)


🕐 Customer Support Hours

  • Monday – Saturday: 9:00 AM – 11:00 PM (CET)
  • Sunday: 9:00 AM – 10:00 PM (CET)

We proudly serve customers across Italy and Europe. We usually respond to email inquiries within 24–48 hours.

Thank you for choosing Smart Pet Shop — where your pets come first! 🐾❤️